Privacy Policy
Last Updated: February 3, 2026
Your Consent
By using our website, you consent to the collection and use of your information as described in this Privacy Policy. This policy applies only to information collected through our website and not to information collected offline.
Information We Collect
When you submit a form on our website, we collect:
- Name, email address, and phone number
- Property address and details
- Information about your property and selling situation
- Any additional information you choose to provide
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide cash offers
- Contact you about your property and potential transactions
- Improve our website and services
- Send you marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure security
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Text Message Consent
By providing your phone number and checking the consent boxes on our form, you may consent to receive communications from Novo Home Renovation. We offer two types of text message communications:
- Transactional/Conversational Communications: Messages via text, phone calls, and emails related to your real estate inquiry, such as property details, responses, and appointment confirmations.
- Marketing Communications (Optional): Messages via text, phone calls, and emails, including property offers, promotions, and other real estate-related marketing.
Phone calls may be made using automated technology, artificial intelligence, or prerecorded voice systems.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or call us at (786) 651-3030.
Your information is secure and will not be sold or shared with third parties or affiliates for promotional or marketing purposes.
Consent to receive marketing messages is not a condition of purchase. Your consent to receive text messages is not required to receive a cash offer or complete any transaction with us.
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our business
- Title companies, attorneys, and other parties necessary to complete a transaction
- Law enforcement or government agencies when required by law
Your Rights (California Residents - CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information
- Not be discriminated against for exercising your privacy rights
To exercise these rights, please contact us using the information below.
Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
- Access, update, or delete your personal information
- Rectify inaccurate data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. We encourage you to review this page periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Novo Home Renovation
- Miami, FL
- Phone: (786) 651-3030
- Or visit our Contact Page